Terms & conditions: how you can use our service

We aim to write our Terms & conditions in plain English. Our Privacy policy & Cookie policy form part of the Terms & conditions, so please read them too. If anything is not clear, please contact us and we’ll do our best to explain.

If you use our services you must agree to these conditions. If you do not agree with them, you must not use our services.

What this covers

These Terms & conditions explain how you can use this website, and any other related services we offer.

Who are we

This is a commercial service and is owned and run by Findmypast Limited. Click here for our full company details. The BBC has no relationship with this website and is not responsible for its content.


What you can use the service for

 You can use the website for personal or commercial purposes, subject to these Terms & conditions.

Sharing your WhoDoYouThinkYouAre? Story on other websites

If you decide to share your story and other content on other sites, including our own sites (e.g. findmypast), the Terms and Conditions and Privacy Policies of those sites will apply to such use; so read those documents carefully as well.

Using site content for commercial purposes

You must contact us for consent if you want to reproduce or share any of the content on the site (including images) for commercial purposes. This includes commercial publishing or sharing in any media format now known, or invented in the future. You're free to use and share the content on the site for non-commercial use

Intellectual property rights (including copyright)

All intellectual property rights in the website and the content, including the story you create (excluding of course any content contained within the story that you contribute yourself), belongs to us or has been licensed to us. You can only use it for the purposes described in these Terms & conditions. All other rights are reserved. Find out more about copyright in this government guide.


Personal data

Please read our Privacy policy to find out how we store and protect your personal data.

Registering on the site

You have to register and be signed in to create your story. To register on the site you must be aged 13 or over.

Keep your personal information safe, and up to date

Keep your sign in details private at all times, do not share them with anybody, and let us know if you think somebody else has access to them. Do not use the “remember me” feature to keep yourself signed in unless you are using your own computer or device. You must keep your personal information accurate and up to date, especially your email address.


Content you create in your story and elsewhere on the site

On some parts of the website, you can publish your own content, including tags and comments. If you publish content or make comments, you must not:

a. share the personal details of any living person without their permission

b. publish something that you do not own the copyright in (or have permission to publish it from the owner);

c. include anything we consider offensive, inappropriate or defamatory (this is at our discretion);

d. break the law, for example by saying something libellous, or by posting something which results in a criminal offence;

e. impersonate another person;

f. collect or use any information from this website with the intent to harm, discredit, harass or prejudice any other person; or

g. do anything which impacts the service or performance of the website.

You are responsible for managing any content you create, including using any privacy settings we make available. We reserve the right to remove content that you create, at our discretion.

How we use content created by users

You keep the copyright in any content that you create or publish on the website, but by publishing it you give us permission (a non-exclusive, perpetual, transferable, sub-licensable, royalty-free, worldwide licence) to use it (including editing, adapting or modifying it as we wish) for any purpose and in any media now known or invented in the future.   Please be aware that we may not credit you as the author of the material.

If we use any of your personal information (for example your name) in connection with it, we will ask your permission first.

Examples of how we may use your content are that we may make it available to other users of the website, to users of websites that are either part of our company group or with whom we have a partnership, and by internet search engines. 

Monitoring content created by users

We do not monitor content published by our users and take no responsibility for things that you or others publish.


Recognising copyright owners

If you believe that you own the copyright in any of the content on the website, and we have not recognised you as the copyright owner, please contact us and we will take down the content and investigate quickly.

Offensive, defamatory or inappropriate content

If you believe that any content on the website is offensive, defamatory or otherwise inappropriate, please contact us and we will take down the content and investigate quickly. We don’t guarantee that we will always remove the content permanently, but we will certainly investigate it

Takedown policy

While we investigate reports of inappropriate content or copyright questions, we may temporarily remove the content in question. If we agree that you are the copyright owner or that the content is inappropriate, we will work with you to find a solution that you agree with, or we will take the relevant content off the website permanently.


Availability of the service

We do not guarantee or promise that our services will always be available or fully functional. We will not be liable to you for any losses you might suffer from lack of availability.

Changes to the service

Our services are provided on an “as is” basis and are subject to change. We reserve the right to withdraw elements of the service or any content within it at any time and will not be liable to you for any losses you might suffer. 

Things beyond our control

We will not be liable to you for any loss you may suffer during any period where we cannot provide a service as a result of circumstances beyond our control. This includes circumstances such as Acts of God, strikes, equipment failure and anything else we cannot reasonably be expected to have control over. We will always try to notify you about such problems.

Some legal bits 

Liability:The only warranties or promises we give are set out in this document. We can’t accept liability for any indirect or consequential losses, loss of data or any unwanted use of your content you suffer from using the website, although we never limit liability for personal injury or death caused by our negligence, fraud or breach of statutory duty. For any other loss you suffer that is caused by us, we limit the liability we have to you to an aggregate sum of ONE HUNDRED POUNDS (£100) STERLING over the term of these Terms and Conditions. Your statutory rights are not affected.

Assignment:These Terms & conditions and our Privacy & cookie policy are personal to you, and you are not allowed to transfer your rights under this agreement to anyone else. 

Severance:If any part of these Terms & conditions, or the Privacy & cookie policies no longer applies or is no longer legally enforceable, it will be removed and the rest will continue to apply.

The law

These Terms are made under English law, and any arguments about them will only be heard in English courts.

Changes to this agreement

Any changes we make to this agreement will be made on this page and dated.  If they are material changes (as opposed to minor typographical, stylistic changes or those that will not affect the service provided to you) and you are not happy with these changes, please let us know.  If you do not agree to the new Terms & conditions, we will cancel your account. 

When we might stop you using the website

If you break these Terms & conditions, we reserve the right to stop you using the website and to terminate our agreement with you.

Customer support and complaints

We always aim to fix problems where we can. If you have a question, suggestion or complaint about the website or any of the content featured on the website please let us know and we’ll do our best to sort it out.

We hope that’s clear (and fair). If you feel it isn’t or you have another question that isn’t covered, please get in touch.

Last updated: January 21, 2015